Here you can explore our comprehensive collection of frequently asked questions. Within this resource, you’ll find answers to our most common inquiries, tailored to address your potential concerns.
We give our paid users two platform connection options. Both have the same functionality:
Local workspace – installed onto your computer directly, you can take full advantage of your devices performance. The local workspace reduces internet connection requirements and there is no time limit for access.
On demand – as an alternative to direct installation on your computer, you can access one of our globally located servers that best matches your location.
Absolutely, the Local Workspace can be installed on multiple computers in your network. Also any student or remote colleague can install on their personal computers or laptop. For a step by step walkthrough to install the local workspace go to our learning page here. When installing the launcher, the gateway and local workspace will automatically be installed, allowing you to both run emulations and make the connections between your third-party software in just one quick installation.
All updates are automatic and free. If the setting for “Automatic updates” is enabled in the Simumatik Launcher the latest versions for the Workspace and Gateway will be updated automatically on restart. The Online Workspace will always be up to date, meaning the user doesn’t need to take any action.
For any technical or practical questions, please go to our open Community Forum.
Both Education and Enterprise accounts work in the same way. Invite, add or remove users linked to your organization anytime you want. You can set different user permissions, giving different levels of access. All users you want to invite will need to create their own personal user account.
As an organization admin, you can limit the credit usage for any member in your organization.
No problem. Have a look at these additional resources or contact us directly and we will help you as best we can.
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